© 2019 Z and D Entertainment LLC.

What is Excido Escape Room?
Excido Escape Room is a live-action game where a group of players gets locked inside a room and they will need to find a way out by finding clues and solving a series of puzzles. We're welcome mentalists and psychics, come show us your skills.
 
Where are you located?
Excido Escape Room is located at 6593 Collins Drive, Ste D13, Moorpark, CA 93021.
 
When are you open?
Excido Escape Room opens every Thursday night, Friday night, Saturday and Sunday. We can also hold private events on weekdays during the day for large group or corporate team building challenges . Contact us for more details.

Are we really locked inside the room?
Yes, you are physically and mentally locked in the room. However there is a way to escape in the event of an emergency. If you need to get out for any reason, you will be able to, but you won't be able to return to the game. So please, use the restroom before you play, Billy. We will let you out once the game is finished and you failed to escape.

What is the age limit?
Excido Escape Room is a family-friendly facility. There is no age restriction to take part in the game, however, please keep in mind that the puzzles are designed for ages 13 and above. Small children might find them difficult. Please note that Excido Escape Room is not a babysitting service. Do not abandon your children here. 

How much time do we have?

Each room allows 45 minutes for the escape. If time runs out and you haven't escaped, our staff will come to rescue you and you may go home in shame. 

Do we need to arrive early? 
Please arrive with your entire group 10 minutes before your scheduled game time to go over the game rules, get introduced to the game and get tips from the staff. Adding that one late friend into the room halfway through the game is just ridiculous. 

We're late. What do we do?
Late arrivals or no-shows are really not ok. We run a very tight ship around here to assure as many spots as possible for other teams to play. Please plan accordingly. 

 

Can we reschedule if we can't make it to our appointment?

Yes you can. Please send us an email at least 24 hours prior to your scheduled time.
 

How early in advance do I need to book?
Booking in advance is required. Excido Escape Room does not take walk-ins. You have to book your time slot at least 3 hours before the game starts. Additional players can join the room as space permits up until gametime. 

How much does it cost?
Thursday - Friday: $30 per person. Saturday and Sunday: $35 per person.
Coupons and special deals may be available on Facebook and Instagram. Follow us and save money.


How many people are in the room?
The game allows a group of up to 6 persons per time slot for each room. You may end up with other people if you don't book the entire room. For groups of more than 6, please email info@excidoescaperoom.com for special arrangements.

 

Will other people be in the room with us?

Excido Escape Room allows a group of up to 6 persons per time slot for each room. You may end up with other people if you don't book the entire room. For groups of more than 6, please email info@excidoescaperoom.com for special arrangements. We generally will allow one or two more persons in the group only when you book for the entire room. 

Can I bring alcoholic beverages?

Excido Escape Room does not allow alcohol beverages on the premises. If you appear to be under the influences of drugs or alcohol, you will not be permitted to play and there will be no refund. Celebrate after you win.